2026年3月26日

エージェントの舞台裏：Insurelyがコンタクトセンターにボイスエージェントを導入した方法

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8月5日
Kulisy agenta AI: Jak Comarch wdraża agentów w swoich produktach i procesach
Comarch implementuje agentów AI w swoich produktach i wewnętrznych procesach, razem z ElevenLabs, zamiast robić to wyłącznie własnymi siłami. Tomasz Stachlewski, CTO Comarch, opowie, gdzie dziś jest firma i dlaczego partnerstwo z frontier labami wygrało z budową solo. Pokażemy, jak to wyglądało w praktyce: konkretne projekty, tygodniowe sprinty z Forward Deployed Engineers ElevenLabs i to, jak Comarch zbudował swój wewnętrzny odpowiednik tego modelu po drugiej stronie stołu. Na zakończenie omówimy status wdrożenia i wyciągnięte wnioski. Co omówimy: - Gdzie jest dziś Comarch i dokąd zmierza jego strategia technologiczna - Dlaczego partnerstwo - Comarch, ElevenLabs - Współpraca: jak działały ze sobą zespoły Comarch i Forward Deployed Engineering w ElevenLabs - Wdrażanie agentów w praktyce - proces, wnioski, dalsze kroki
7月29日
Live Workshop: Peak Season Is Here. Is Your Support Ready?
Most travel and hospitality teams hit peak season with one of two choices: throw more headcount at the support queue, or let response times slide and hope guests forgive the wait. Both cost you, in budget or in loyalty. In our upcoming live workshop, we're opening up the platform to show exactly how travel teams are using voice AI to cut cost-to-serve and open up new guest experiences with ElevenLabs. What we'll cover: - Where voice AI actually creates leverage across the travel journey: support, sales qualification, and in-app experiences like concierge and tour guides - A voice agent built live, from scratch. Handling a real peak-season travel scenario end to end - How agents hold context, act in real time (rebooking, tracking, rerouting), and respond in 70+ languages without extra headcount - Live Q&A with the team building it
7月28日
Behind the Agent: Learnings From Deploying AI in Healthcare
Healthcare is entering an agentic AI era. Every hold time or manual intake form is now an opportunity where an AI agent can take on the high-volume, low-complexity work that pulls staff away from care. In this session, ElevenLabs and Slalom will look at where AI agents are actually being deployed across healthcare - from provider systems to health payers - and what it takes to move from pilot to production. And Renown Health's Chief Marketing and Customer Experience Officer, Cristal Woodley will share her vision for realizing connected customer experiences across the patient journey. What we'll cover: - Where agentic AI is already reducing administrative load across healthcare - A live demo of an AI agent handling a real healthcare interaction - What health systems consistently underestimate when deploying agents - change management, integration, and governance - Renown Health's perspective on where conversational agents fit into their roadmap, and what has to be true on trust, clinical safety, and brand voice before an agent talks to a patient - Where the technology is ready today, and where it's headed over the next 12 to 18 months

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エージェントの舞台裏：Insurelyがコンタクトセンターにボイスエージェントを導入した方法

他のウェビナーを見る

Kulisy agenta AI: Jak Comarch wdraża agentów w swoich produktach i procesach

Live Workshop: Peak Season Is Here. Is Your Support Ready?

Behind the Agent: Learnings From Deploying AI in Healthcare